May 02

Usability News: CHI 2003 Feature: Testing… 1 2 3 4 5 … Testing…

The validity of Usability Testing, thought by many to be infallible at detecting a products defects, is called into question by industry leaders.

In a panel discussion at CHI2003 it was discussed whether a) the majority of defects in an application are found in the first 5 subjects as espoused by many Usability pundits, and 2) Does the same test run with a different sample reveal the same defects. The answer seems to be no.

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